Netizens across Bangladesh took to social media reporting they lost all media, files and links shared in chats on Meta’s Messenger.
Users reportedly cannot access the media and files on their accounts, on the Messenger app on their phones or PC, and are afraid they might lose them permanently.
Users expressed their frustration and disappointment with the ongoing issue of missing files on the Facebook Messenger app. Some fear their valuable photos and videos may be lost forever, while others have criticised Facebook’s lack of communication on the matter.
Several users shared screenshots of error messages that appear when they try to access their media on the app. Others have reported that their files have disappeared altogether without any explanation or warning